hedgehog lab Bug Tracking, Defect Tracking, and Issue Tracking software for the enterprise.

  1. How do I create a new project?
  2. How do I edit a project?
  3. How do I manage the issue priorities of a project?
  4. How do I manage the issue types of a project?
  5. How do I manage the issue resolutions of a project?
  6. How do I manage the areas of a project?
  7. How do I manage product versions?
  8. How do I rename a project?
  9. How do I view all active and inactive projects?
  10. How do I find out how many open and resolved issues a project has?
  11. How do I view the latest activity of a project
  12. How do I find out the statistics of a project?
  13. How do I assign a project to a new project leader?
  14. How do I archive a project?
  15. How do I view all archived projects?

If you have general questions about projects or require further assistance then please read our troubleshooting section.

How do I create a project?

Creating a project in fixx is really easy, just follow these steps:

  1. Click the 'Administration' tab situated along the top of the screen.
  2. Click the 'Create new project' button situated in 'Actions' panel to the right of the screen.
  3. A new form will appear. Type in the project title, select the project lead who will be responsible for the project from the list provided and supply a description for the project.
  4. Click the 'Submit' button. The new project will now be created and saved to fixx. You will now be presented with the 'Overview' page of the project.

How do I edit a project?

Editing a project is very simple because in fixx the project settings have been organised into sections to make it easier for you to manage. Refer to other sections of this help page for more information.

  1. Click the 'Administration' tab situated along the top of the screen.
  2. All projects will be displayed.
  3. Click the title of the desired project you wish to edit.
  4. A new view will appear and it should automatically be the 'Overview' section, however if it is not then please click on this tab.
  5. A form will appear which will consist of pre-filled fields containing the stored data. Edit the required fields.
  6. Click the 'Update' button at the bottom of the form. The project will be updated and saved with this new data.

How do I manage the issue priorities of projects?

The issues priorities are the categories for an issue, for example: 'blocker' or 'critical'. You can rearrange the order of these priorities to determine the importance of issues for your projects in fixx.

  1. Click the 'Administration' tab situated along the top of the screen.
  2. Click the 'Priorities' tab situated in the sub-navigation.

Edit an Issue Priority

  1. To edit an issue priority, click on the edit symbol situated to the right of the priority title.
  2. A pre-filled form will appear. Edit the 'Name' field and the 'Description' field as required.
  3. Click on the submit symbol (green circle with a tick) situated to the right. The priority will be updated and saved with these new details.

Rearrange Issue Priorities

  1. To rearrange the issue priorities, click the on the move symbol situated to the right of the priority title.
  2. Whilst clicking this, move the priority with the mouse to its new position in the list.
  3. Once you have reached the new position release the priority to set it in place.
  4. The position of the priorities will automatically be updated and saved.

How do I manage the issue types of a project?

The issue types for a project are the different categories which a project may have, for example: 'new feature' or 'task'.

  1. Click the 'Administration' tab situated along the top of the screen.
  2. All projects will be displayed.
  3. Click the title of the desired project you wish to amend the issue types for.
  4. Click on the 'Issue Types' tab.

Add a new Issue Type

  1. To add a new issue type, type in the new issue type title.
  2. Click the 'Add' button next to this field. This new issue type will be saved to the project.

Edit an Issue Type

  1. Click on the edit symbol situated to the right of the issue type.
  2. A pre-filled form will appear. Edit the 'Name' field and the 'Description' field as required.
  3. Click on the submit symbol (green circle with a tick) situated to the right. The issue type will be updated and saved with these new details.

Delete an Issue Type

  1. To delete an issue type, click the 'Delete' text. The issue types for the project will be updated to reflect this change.

How do I manage the issue resolutions of a project?

The issue resolutions for an issue are for example: 'fixed' or 'won't fix'.

  1. Click the 'Administration' tab situated along the top of the screen.
  2. All projects will be displayed.
  3. Click the title of the desired project you wish to amend the resolutions for.

Add a new Resolution

  1. To add a new resolution, type in the new resolution title.
  2. Click the 'Add' button next to this field. This new resolution will be saved to the project.

Delete a Resolution

  1. To delete a resolution, click the 'Delete' text. The resolutions for the project will be updated to reflect this change.

How do I manage the areas of a project?

The areas of a project help to organise issues into different sections, for example: 'design' or 'development'.

  1. Click the 'Administration' tab situated along the top of the screen.
  2. All projects will be displayed.
  3. Click the title of the desired project you wish to amend the areas for.

Add a new Area

  1. To add a new area, type in the new area name.
  2. Click the 'Add' button next to this field. This new area will be saved to the project.

Delete an Area

  1. To delete an area, click the 'Delete' text. The areas for the project will be updated to reflect this change.

How do I manage product versions?

The versions for a project help to determine what issues belong in which version of a project, for example: 'version 1.0' or 'version 1.1'.

  1. Click the 'Administration' tab situated along the top of the screen.
  2. All projects will be displayed.
  3. Click the title of the desired project you wish to amend the versions for.

Add a new Version

  1. To add a new version, type in the new version title or number.
  2. Click the 'Add' button next to this field. This new version will be saved to the project.

Delete a Version

  1. To delete a version, click the 'Delete' text. The versions for the project will be updated to reflect this change.

How do I rename a project?

In order to rename a project in fixx, follow these steps:

  1. Click the 'Administration' tab situated along the top of the screen.
  2. Click the 'Projects' tab situated in the sub-navigation.
  3. Click on the title of the project which you would like to rename.
  4. A pre-filled form will appear. Edit the 'project name' field so that it is the new project name.
  5. Click on the 'Update' button. The project will be saved with this new name.

How can I view all active and inactive projects?

  1. Click the 'Projects' tab situated along the top of the screen.
  2. A new view will appear with all 'Active Projects' displayed in the top section of the screen and all of the 'Inactive Projects' directly below these in the lower section of the screen.

How can I find out how many open and resolved issues a project has?

Please refer to How can I find out the statistics of a project? for more information on how to do this.

How do I view the latest activity of a project

  1. Click the 'Dashboard' tab situated along the top of the screen.
  2. A new view will appear displaying all of the recent activity in fixx.

For more information about the information on the dashboard click here.

How can I find out the statistics of a project?

Viewing the statistics of a project is a very useful way of assessing how many issues are open and resolved, how many project versions there are, etc.

  1. Click the 'Projects' tab situated along the top of the screen.
  2. Click on the title of the project which you would like to view.
  3. A new view will appear displaying the statistics of the project.

How do I assign a project to a new project leader?

Please refer to How do I edit a project? for more information on how to do this.

How do I archive a project?

  1. Click the 'Administration' tab situated along the top of the screen.
  2. A list of all your projects will displayed.
  3. Choose the project you wish to archive by clicking on the project name.
  4. Click on the 'Archive' action in the right hand panel marked "Actions".
  5. The 'Archive' text will now change to 'Activate' for when you want to activate the project again. The project is successfully archived.

How do I view all archived projects?

  1. Click the 'Projects' tab situated along the top of the screen.
  2. A new view will appear. To the right of the screen there will be a panel titled 'Archived Projects', this will display all of the archived projects in fixx.

If you have any queries or you cannot find the help which you need, then please go to our support page where you will find out how to contact us.