How do I reset my password if I don't have an e-mail server or haven't received the reset e-mail

This functionality is only available in fixx 1.8.1 and above.

There can be circumstances in which you are potentially the only administrator in the account and you do not have an e-mail server configured in fixx to use the default "Reset Password" functionality.

If you have already started a Reset Password process, then fixx will lock any further reset attempts until you finish the process to prevent spam and anonymous users constantly playing mischief by choosing to reset password, ending up in tons of mail from fixx to you.

Please note that you should only use this method to reset a password if you have no other way to do it. For example, if you have another administrator in the fixx instance who can access your account, just get them to reset your password for you.

To manually reset a password, if all else has failed,

• Create a pwoverride.txt file inside the fixx folder in your fixx installation directory.
• In the pwoverride.txt, type in the username of the account you want to reset your password for. For example, administrator.
• In your browser go to the manual override URL for password reset, which is /password/1/override. For example, if your fixx install is at http://fixx.mycompany.com:9000, then go to the URL http://fixx.mycompany.com:9000/password/1/override.
• fixx will automatically reset your password to password.
• You can now login with your new password.